A Google Service Center Representative Told A Pixel Customer That Her Smartphone’s Swollen Battery Was The Result Of Using A Samsung Charger

Claiming a warranty on a consumer electronic is one of the most interesting experiences you’ll ever have, and even more so if you have a smartphone that has suffered catastrophic failure, such as a swollen battery. On this occasion, one customer took her afflicted device to a Google service center, and she encountered a representative who either wanted to refuse her service with an utterly absurd remark or was entirely confident in his claims. According to the unnamed employee, the Pixel’s swollen battery was the result of using a Samsung charger. Typically, smartphone batteries do not swell when another brand’s […]

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